IT Director Payments Delivery

Job Title:

IT Director - Payments Delivery

Location:

Block 23

What youll do:

Were seeking a proven technology leader to drive the next phase of our Payments Platform modernization journey - scaling our payment systems while ensuring they remain safe secure compliant and reliable.

As an IT Director youll lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture Infrastructure Engineering and Support) business teams and leaders strategic partners and third-party technology providers. Additionally youll collaborate with internal business partners to proactively address ongoing customer needs and ensure rapid resolution to open this role youll foster a collaborative environment with focus on continuous improvement and delivery of working software. As an IT Director I youll drive the strategic planning for the delivery of products and services as well as evaluate Technology and set standards. Working in this role youll be accountable to recommend improvements to established business processes as well as to continue to deliver high value in execution. Youll also be accountable for creating comprehensive project plans as well as to remove any impediments and track overall project performance specifically to analyze the successful completion of business short-term and long-term goals.

• Manage large matrixed teams across multiple domains working on complex problems and solutions. Develop user manuals as well as policies procedures and safety protocols for presentation to larger IT and the enterprise.
• Participate in building the IT organizations strategy for employee development retention resource allocation talent management performance management and achieve a diverse and engaged workforce as well as recruit train and evaluate staff members work.
• Participate in the annual budget planning and management process as well as business cases reviews execution plans and operating plans for their teams.
• Ensure adequate risk management and cyber security processes and controls are established and maintained in alignment with the risk appetite for the Bank as well as any applicable regulatory and enterprise risk management expectations.
• Lead cross-functional Agile teams to deliver high-performance payment capabilities across multiple payment rails including Wires ACH RTP Zelle PayPal IBT and SWIFT.
• Own and execute the Payments Platform roadmap delivering scalable and compliant solutions across online file-based and API payment channels.
• Champion SDLC and Agile excellence continuously improving engineering discipline documentation and control frameworks to meet enterprise and regulatory standards.
• Represent Payments Technology area in architecture audit and risk reviews ensuring alignment with IT governance compliance and enterprise architecture standards.
• Develop and scale top engineering talent fostering a culture of accountability innovation and delivery excellence.
• Partner with Product Operations and Sales leadership to define strategic objectives prioritize initiatives across business lines and ensure technology execution supports enterprise goals.
• Influence senior stakeholders to translate business strategy into executable technology roadmaps with measurable outcomes.
• Accelerate engineering productivity and automate operations through modern tools and Generative AI adoption across development testing and documentation.
• Collaborate with Enterprise Architecture Infrastructure and Cybersecurity to ensure platforms meet standards for security scalability and observability.

What youll need:

• 10 years of related experience or similar field.
• Bachelors degree in related field required.
• Previous leadership experience required.
• Intermediate to advanced knowledge of general Financial Services or Banking is preferred.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
• Advanced to expert experience in managing multiple technology teams (Application Engineering Support and Delivery Infrastructure Engineering Support and Delivery Architecture or Project Management) including additional responsibility for the execution of KPIs and timelines.
• Advanced to expert ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
• Deep experience in API-driven architecture microservices and event-based integrations (MuleSoft or equivalent).
• Proven ability to scale Agile and DevOps practices driving measurable improvements in velocity quality and predictability.
• Strong background in Azure CI/CD and SDLC. Demonstrated success in audit readiness risk management and SDLC process governance.
• Track record of building high-performing inclusive teams and developing future technology leaders.
• Strong executive communication and influencing skills with experience collaborating across Product Operations Sales and Enterprise functions.
• Familiarity with Generative AI applications for improving engineering productivity and automating business operations.
• May require up to 25% travel

Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

Required Experience:

Director