Service Dispatcher
Job description
We are seeking a service dispatchers/customer service representative who is a team player to join our service team. The right candidate should be capable of managing multiple phone lines and dispatching in a fast paced environment, are able to adapt to changes easily and think quickly on their feet.
Job Function :
Schedule service for 16+ service technicians
Dispatch service technicians and maintain dispatch board to ensure timely service
Ordering parts and make sure parts are picked up and delivered to technicians
Rescheduling customers with incomplete service calls
Manage customer service agreements on a monthly basis
Assist with daily processing of invoices, time cards and part warranty paperwork.
Requirements :
Superior typing capability
Knowledge of Service Titan
Knowledge of Microsoft Office Applications
Excellent organizational skills
Dependable with a strong work ethic
Ability to adapt in pressure situations
Excellent attention to detail
Benefits :
Health insurance after 60 days. Dental, life & optional insurance offered after 90-days
401K with 3% company match offered after 1-year
40 hours vacation offered after 1-year
Please apply at: 12247 S. Gilbert Road, Gilbert AZ 85296
Benefit Conditions:
- Waiting period may apply
Communication method(s) used:
- Phone / Text
- In person
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
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