Ice Cream Scooper

As an Ice Cream Scooper at Negranti Creamery, you will need to maintain the high company standards of a positive work environment. Ensure that all customer needs are met, complaints are resolved, and customer service is quick, efficient and friendly. Ensure that all products and merchandise are displayed effectively to help maximize sales and profitability. Maintain the high company standards of a positive work environment.

Our ideal candidate is someone who can present our frozen treats to each customer with a friendly attitude while educating the customers on Sheep’s milk and the nutritional benefits.

Cleanliness and Shop Management

1. Bright, clean, easily navigated
2. Modern yet timeless
3. Comfortable, Warm, Welcoming (The smell of fresh waffle cones being made wafting through the air)
4. Beautiful
5. Organize and maintain store appearance
6. Maintain a neat uniform, counter, and welcome areas
7. Restock bowls, cones, and toppings behind the counter
8. Restock napkins and spoons for customers
9. Wipe down surfaces in between customers
10. Assist with other tasks as needed
11. Reliability
12. Clean the store on a regular basis
13. Capable of lifting up to 40 pounds regularly
14. Adhere to company policies

Success factors/Skills and Qualifications

1. Ability to stand for extended periods of time
2. Prior Cashier experience
3. Prior Customer service experience
4. Veterans encouraged to apply
5. All experience levels considered

Requirements

Desired

1. Customer service experience
2. Current food handler’s card is preferred
3. Prior POS system experience
4. Ability to maintain composure under high volume of customers
5. Comfortable handling money and counting back change.
6. Excellent communication (both verbal and written) and interpersonal skills.
7. Ability to work independently. A self-starter.
8. Ability to handle a wide variety of tasks at one time while serving customers.
9. Highly organized, energetic, team oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service.