Claims & Compliance Manager
Follow Quest on Linkedin at: Quest Energy Group
Quest ( is a Leading Executive Search and Talent Acquisition Firm supporting the Frighit, Logistics, and 3PL industries.
Overview: Seeking a proactive Claims & Compliance Manager with a strong background in freight brokerage. This role leads compliance and cargo claims processes, ensuring risk mitigation, regulatory adherence, and timely claim resolution. The ideal candidate thrives in a fast-paced logistics environment, demonstrates leadership, and excels at cross-functional collaboration.
Key Responsibilities:
- Oversee carrier vetting, insurance verification, and safety compliance using industry platforms (e.g., Carrier411, SAFER, Highway).
- Lead and monitor team workflows, ensuring timely and accurate documentation reviews and compliance with SOPs.
- Manage cargo claims intake, investigation, and resolution, maintaining detailed records and clear communication with carriers, customers, and insurers.
- Ensure adherence to FMCSA regulations, 49 CFR Part 370, and internal risk controls.
- Identify compliance gaps, recurring carrier issues, and recommend process improvements.
- Collaborate with sales, operations, and offshore teams to resolve escalations and maintain audit readiness.
Qualifications:
- 3+ years in freight brokerage, transportation compliance, or cargo claims management.
- Experience leading teams or mentoring staff in a logistics setting.
- Strong communication, organizational, and analytical skills.
- Proficient with TMS, compliance tracking tools, and Microsoft Office/Google Suite.
- Detail-oriented, adaptable, and able to manage sensitive information discreetly.
Preferred:
- Familiarity with FMCSA, 49 CFR Part 370, and insurance verification processes.
- Experience with OS&D, accident investigations, or remote team collaboration.
Recommended Jobs
Site Quality Lead — Construction & QMS Excellence
A leading construction firm based in the United States is seeking a Site Quality Manager for their Field Operations Team. This field/project-based position requires the ideal candidate to manage quali…
Family Development Advocate
Summary Under general direction, participate in the planning coordinating of activities that provide support for partner providers, children, and families to provide high quality, comprehensive …
Area Manager
Job Description Job Description Description TMC is a national contract therapy with operations in 24 states. We provide physical therapy, occupational therapy, and speech therapy to long term ca…
Customer Service Representative
Job Description Job Description Customer service position: The candidate must have computer skills and a working knowledge of Microsoft Word. The candidate must be able to handle inbound and outb…
Clinical Research Nurse
Job Description Job Description Description: Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 provide…
Sacramental Records Clerk-Part time/Temporary
Description: Purpose and Scope To support the Diocese of Phoenix in its mission to Encounter the Living Christ, this position provides support for the Office of Archives. The clerk will work close…
Special Education Teacher - Multiple Vacancies
Job Description Job Description Pediatric Developmental Services (PDS) is looking to hire a Special Education Teacher to join our staff and work in an amazing school! Are you passionate about h…
Warehouse Associate
Job Description Job Description Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy…
Airport Shuttle Driver
Sun City Express an Airport Shuttle Co. which has operated in the Valley with a reputation of excellence since 1987 is now looking for FRIENDLY and SAFE Drivers, Part and Full time for all shifts. Mu…
Pilot - PIC/SIC
Job Description Job Description Desert Aviation is seeking a professional and motivated Pilot in Command (PIC) or Second in Command (SIC) to operate our Citation XLS+ and King Air 200 under Part 91 o…