Corporate Revenue Operations Manager

Job Description

Job Description

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

POSITION SUMMARY: The Corporate Revenue Operations Manager is responsible for overseeing and optimizing revenue-related processes, ensuring efficient invoice processing, cash receipts management, and customer setup. This role plays a key part in driving process improvements, enhancing operational efficiency, and fostering collaboration with the community finance and operations teams. Additionally, the manager leads the onboarding of newly acquired entities, ensuring seamless integration into the company’s financial operations.

This position oversees a team of two personnel responsible for daily cash receipts processing.

ESSENTIAL DUTIES:

Revenue Operations Management

• Oversee the end-to-end invoice processing workflow, ensuring accuracy and timeliness.
• Supervise cash receipts processing, including proper application and reconciliation.
• Manage customer setup procedures to ensure compliance with company policies.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Prepare account reconciliations and summaries

Team Leadership & Development

• Supervise and support two personnel responsible for daily cash receipts processing.
• Provide coaching, training, and performance management to ensure team success.
• Foster a culture of continuous improvement and operational excellence.

New Entity Onboarding & Integration

• Lead the financial onboarding of newly acquired entities, ensuring a seamless transition.
• Standardize and implement best practices for revenue operations across all entities.
• Collaborate cross-functionally to align financial processes with corporate objectives.

Collaboration & Process Improvement

• Work closely with the community finance and operations teams to streamline workflows.
• Develop and implement policies and procedures to optimize revenue operations.
• Partner with IT and finance teams to enhance system capabilities and reporting.
• Additional duties or job functions may be required as necessary

KNOWLEDGE, SKILLS AND ABILITIES:

• Positive attitude, sound judgement, and ability to perform in a fast-paced environment
• Highly organized and detail-oriented with ability to multi-task and meet deadlines
• Ability to work independently with limited direct supervision
• Ability to communicate effectively both verbally and in writing
• Ability to maintain confidentiality of information
• Intermediate MS Excel skills; advanced skill level preferred
• Strong computer skills in Windows environment including Outlook
• Strong understanding of invoicing, cash receipts processing, and customer account management.
• Experience in integrating newly acquired entities into financial processes is a plus.
• Proven ability to lead teams, drive process improvements, and collaborate across departments.
• Proficiency in financial systems and ERP platforms; experience with Sage Intaact preferred.
• Excellent analytical, problem-solving, and communication skills.

MINIMUM QUALIFICATIONS:

• 5+ years experience in accounting, accounts receivable or related field
• 3+ years experience in a supervisory role
• General understanding of accrual basis accounting

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!