Business Development Manager

Job Description

Job Description

We are seeking a high-performing Business Development Manager to drive census growth for a Virtual Intensive Outpatient Program serving adults and adolescents across Arizona.

This is a performance-driven role focused on building and leveraging strategic referral partnerships. The ideal candidate brings an existing book of business in the mental health and/or addiction treatment space. Experience specifically with Virtual IOP or telehealth behavioral health is strongly preferred.

This position requires a proactive, relationship-driven professional who understands the Arizona behavioral health landscape and can generate measurable growth.

Key Responsibilities

• Develop and execute a territory-specific growth strategy for Virtual IOP services
• Leverage existing referral relationships to generate immediate admissions volume
• Identify and cultivate strategic referral partnerships including:
• Outpatient therapists and group practices
• Psychiatrists and PMHNPs
• Residential, PHP, detox, and step-down programs
• Hospitals and discharge planners
• Schools and school counselors
• Employee Assistance Programs
• Payors and community agencies
• Conduct ongoing competitive analysis to identify market gaps and positioning opportunities
• Deliver presentations and education on Virtual IOP programming, admission criteria, and clinical value
• Generate consistent outreach activity across in-person, virtual, phone, and email channels
• Monitor industry changes, payer requirements, and Arizona-specific market shifts including state and commercial payors
• Collaborate with Admissions, Clinical, and Marketing to ensure seamless referral-to-admission transitions
• Provide leadership with regular pipeline reporting, referral metrics, and territory performance data
• Accurately track all activity within CRM systems

Qualifications

• Arizona resident with ability to travel within assigned territory
• Minimum 2+ years of behavioral health business development experience
• Direct experience with Virtual IOP (Adult and/or Adolescent) strongly preferred
• Existing referral relationships within Arizona behavioral health strongly preferred
• Demonstrated track record of territory expansion, lead generation, and revenue growth
• Strong understanding of:
• IOP and Virtual IOP levels of care
• Arizona payer landscape including state and commercial insurance
• Managed care and referral pipelines
• Comfortable operating in a metrics-driven, performance-based environment
• Highly self-motivated, organized, and strategic
• Proficient with CRM systems and Google Workspace
• Valid Arizona driver’s license



Knowledge & Competencies

• Deep understanding of behavioral health treatment models
• Strong market analysis and competitive positioning skills
• Excellent presentation and communication skills across clinical and executive audiences
• Ability to operate independently while maintaining accountability
• Resilient, adaptable, and revenue-focused