Administrative Call Center Support - Monday to Friday Schedule
Job Description
Job Description
Customer Service Agent (Onsite)
Location: Phoenix, AZ 85034
Pay: $18/hr
Schedule: Monday–Friday, 7am–4pm and 6am–3pm (must be flexible for both)
Type: Long‐term Temp
About the Role
We are seeking Customer Service Agents to support a digital payments team specializing in property-related transactions. This is an excellent opportunity for individuals looking to grow within a customer service environment without having to manage inbound customer complaints.
In this role, you will make outbound calls to insurance carriers to complete escrow-related payments on behalf of mortgage clients. You’ll use an internal CRM to track payment statuses and will process payments through carrier websites, automated phone systems, or live customer service representatives.
This position offers a steady, structured workflow and a supportive team environment.
What You’ll Do
- Use CRM software to update and track payment statuses
- Make outbound calls to insurance carriers to complete payments
- Process payments through online portals, automated phone systems, or live agents
- Escalate issues as needed to team leads
- Manage daily workload to ensure accuracy and timeliness
- Maintain professional communication and a calm, confident phone presence
What We’re Looking For
- High School Diploma
- 1–2 years of customer service experience (call center preferred)
- Strong verbal communication skills
- Pleasant, steady, and confident demeanor on the phone
- Ability to adapt and learn quickly
- Growth mindset and desire for professional development
- Problem-solver and team player
Recommended Jobs
Director of Food and Beverage
Job Description Job Description Job Title : Director of Food and Beverage Concept Type : Executive Leadership Opportunity Location : Sedona, AZ Salary : $140,000 - $145,000 per year …
Commercial Concrete Estimator
General Description: The primary function of the Concrete Estimator is to provide accurate bid proposals and scope analysis for potential construction projects. Additional responsibilities include q…
Executive Leader, Creative Strategy
Job Description Job Description OVERVIEW A globally recognized organization is seeking an Executive Leader of Creative Strategy to lead the vision, voice, and visual identity of an enterprise …
Group Facilitator - Evening Hours
Job Description Job Description SAGE Counseling is actively looking for Part -Time Clinicians to provide a variety of services to support SAGE clients through facilitation of group counseling s…
Equipment Truck Driver Seasonal
Job Description Job Description HUALAPAI PREFERENCE Position: Equipment Truck Driver Department: Hualapai River Running Classification: Non-Exempt Salary Range: NE3 Supervisor: …
Project Interior Designer, Workplace
Job Description Job Description Overview PDO is an award-winning interior architecture and design firm with a full-time opportunity in our Phoenix-metro office for an energetic, driven and c…
Key Holder
Job Description Job Description Join the Bold Side of Retail! Key Holder - Tanger Phoenix Outlets (onsite) Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious refine…
Family Nurse Practitioner or Physician Assistant needed in Kingman, AZ (Golden Valley)
Job Description Job Description Quick job details: Setting: Primary Care - Outpatient Schedule: Mon-Fri (Flexible) Hours: 24hrs Patient Volume: 2-2.5 patients per hour EMR: eClinica…
Nightlife Promoter - North Phoenix Nightclub Lookout Tavern
We are seeking a Nightclub Promoter to join our team at Lookout Tavern. As a Nightclub Promoter, you will be responsible for promoting and driving attendance to our nightclub events. You will work cl…
Estimator
Estimator II We are currently seeking a high-caliber Estimator II for a direct basis within our client’s team of experienced professionals. Company overview: This company is a leader in mec…