Field Services Representative - Senior

Program Overview

About The Role

Join Peraton's mission-critical team supporting secure, real-time data delivery across complex operational environments in direct support of our nation's warfighters. If you are driven by national security and energized by cutting-edge C 2I SR capabilities, sensor integration, and resilient data transport solutions, we invite you to join our team.

We are seeking highly cleared professionals who excel at the intersection of advanced communications infrastructure, distributed systems, and mission assurance—where reliability, security, and performance are paramount.

Specifically, we are looking for a TS/SCI cleared Field Service Representative (FSR) - S enior to support this mission in Chandler, Arizona .

Responsibilities:

As a Field Services Representative - Senior , you will provide technical and management leadership for all equipment and information support functions across the Task Order. Your responsibilities include:

• Plans and leads field service operations for major C2ISR system installations, pre-deployments, deployments, and crew change-outs as member of CONUS-based global mobility/rapid deployment team, as outlined in PRDs and Peraton FSR Framework.
• Drives the strategic implementation of advanced setup, configuration, operational testing, and comprehensive troubleshooting methodologies for C2ISR systems and components (RF and networking equipment).
• Functions as a technical expert in optimizing teardown, packing, and shipping processes, including complex Return Material Authorization (RMA) procedures.
• Oversees the provision of on-site training to ensure comprehensive technological knowledge transfer to end-users on C2ISR system operations, configuration, and troubleshooting.
• Provides expert guidance to FSRs, project managers, and Government personnel on complex field service challenges, system integration issues, and technical support best practices.
• Evaluates the overall effectiveness of FSR support, identifying trends, and recommending major changes to enhance efficiency, system uptime, and mission impact.
• Mentors and supervises journeyman and junior FSRs, fostering skill development and ensuring consistency in field service quality and adherence to best practices.
• Leads collaboration with key technical staff, logistics , and engineering teams to align field service activities with broader C2ISR objectives and PRD requirements.
• Architects and authors comprehensive Field Maintenance and Support Reports (FMSRs) summarizing deployed FSR activities, completed repairs, and outstanding issues/trends for Government attention.
• Establishes and enforces adherence to established FSR guidelines, quality standards, and all regulatory requirements as defined in PRDs.

Qualifications

Require d qualifications :

• Previous experience as a Field Service Representative (FSR) or similar role supporting a DoD customer at the C CMD leve l
• Minimum of 8years’ experience with BS/BA OR 12 years without a degree OR 10 years with AS/AA or 6years ’ experience with MS/MA , or 3years ’ experience with PhD .

• A current, active DoD security clearance at the TS/SCI level

• US citizenship is required

Work Environment:

• Location:  Chandler, AZ

• On-site expectations : Full -time on-site presence required for equipment management and asset tracking

• Travel: May require occasional travel to CONUS and OCONUS sites for logistics coordination and facility assessments

Why Join Us?

• Be part of a mission-critical team supporting the client and its mission partners in delivering cutting-edge C2ISR capabilities

• Work in a dynamic and collaborative environment in Chandler , supporting critical national security operations

• Manage cutting-edge communications and sensor systems that directly impact operational readiness

• Access to professional development opportunities and career growth within the intelligence and cybersecurity community

• Opportunity to work with advanced tactical communications technologies and AISR systems

#C2ISR

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at

Application Duration Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.