**About this role:**
Wells Fargo is seeking a Chief of Staff in Specialty Underwriting & Originations Solutions within Cards, Merchant Services and Personal Lending. For additional details about career areas and business divisions, visit wellsfargojobs.com
The Specialty Underwriting & Originations team provides support across the credit card portfolio, including consumer, branded, co-branded, small business, and personal lending. The team is responsible for underwriting and loan origination servicing for both new and existing customers. Their function is central to supporting business objectives during ongoing organizational changes aimed at improving customer experience. The Chief of Staff (Sr Lead Business Execution Consultant) will have responsibilities that include overseeing operational projects and initiatives across all CMSPL products. This position involves ensuring effective execution of deliverables and providing strategic support for ad hoc business needs in a matrixed and fast-paced organizational environment.
**In this role, you will:**
+ Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management
+ Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions
+ Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
+ Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
+ Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
+ Provide direction to a cross functional team using business expertise
+ Identify and implement process improvements and streamline organizational procedures for improved efficiency and productivity
+ Provide recommendations to department leaders for improving organizational teamwork through consultation services
+ Plan, coordinate, and participate in the department's governance meetings with staff (i.e., Town Halls), stakeholders (i.e., business, finance, technology, HR, compliance, risk, audit, regulators) and leadership team
**Required Qualifications:**
+ 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Demonstrated experience as a chief of staff, business manager, or consultant with a strong focus on operations
+ Experience within credit card or banking industry highly desired, may consider other industries that are also highly regulated
+ Familiarity with Underwriting process, procedures and control management
+ Commitment to work with the utmost level of confidentiality and discretion
+ Organized and detail-oriented
+ Direct and clear communicator with strong executive level verbal and written communication skills
+ Understanding of business needs and organizational design knowledge to support strategies related to product capabilities and enhancements
+ Ability to make critical decisions independently in a fast paced and dynamic environment
+ Strong presence in communicating verbally and written to senior-executive level audiences, with ability to synthesize complex data and complex scenarios in simple form
+ Proficient with Power Point and Excel
+ Strong thought leader
+ Ability to drive deliverables in an Agile environment
Candidate will be expected to work a hybrid schedule from one of the stated locations listed in the job posting.
VISA sponsorship will not be considered for this role.
**Posting End Date:**
9 Aug 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-477803