Digital Accessibility & Web Content Specialist
- Enforce Web Content Accessibility Guidelines (WCAG 2.1/2.2, Level AA) compliance across all agency web properties.
- Serve as subject matter expert on Section 508 and WCAG compliance.
- Conduct regular accessibility audits using automated tools and manual testing (keyboard navigation, screen readers).
- Audit, remediate, and catalog all public-facing digital media for accessibility.
- Convert non-compliant PDFs into accessible HTML or tagged PDFs.
- Ensure multimedia includes captions, descriptions, and transcripts.
- Write, edit, and optimize plain-language web content for veterans, simplifying complex benefits and processes.
- Collaborate with internal teams to update and streamline digital content for multiple agency divisions.
- Administer and maintain agency Content Management System (CMS), ensuring consistent taxonomy, navigation, and mobile responsiveness.
- Enforce adherence to the State of Arizona Digital Style Guide and brand standards.
- Train internal content contributors on accessibility best practices.
- Create documentation and checklists to prevent accessibility errors.
- Maintain knowledge of assistive technologies and federal accessibility regulations (ADA, Section 508).
- Utilize accessibility testing tools and perform technical remediation on digital assets.
- Optimize web assets for usability, including headings, links, and alt text.
- Communicate accessibility requirements to non-technical staff.
- Advocate for a mission-driven, empathetic approach to serving the needs of Arizona's veterans.
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