Administrative Assistant

Job Description

Job Description

Job Title: Administrative Assistant

Department: Office

Reports to: Office Manager

JOB SUMMARY:

Under minimal supervision will perform various office secretarial and office/clerical duties and any Ad-Hoc duties that may be assigned. This person will be crossed- trained with an emphasis on Bookkeeping and compliance. Being a backup to the office manager.

Basic Duties & Responsibilities, but are not limited to:

· Screens and directs phone calls inbound, will return calls for all voicemail messages

· Receives, greets, direct visitors, members, and others any furnished requested information.

· Maintain security/ confidentiality of all office information, will use discretion at all times.

· Establishes and maintains general business and member paperwork as well as electronic files in a timely manner.

· Will manage the communications emails, preparing/ typing article for the Citizen, Mesa Magazine, Email blast Etc.

· Maintain membership records, and issue Kee Cards. Activate/ Deactivate cards when needed.

· Update PMS system of any and all residents’ personal information.

· Record/ take payment of all monies for memberships/ Escrow.

· Light bookkeeping, and reporting when necessary

· Monitor MLS Listings and follow up with Realtor/ Agents via email if information is incorrect.

· Will assist with the Citizen overlay/ compliance by via beenverified as well as Maricopa Assessor website and update PMS. To ensure 85% compliance to maintain 55+ Age restrictions.

· Maintain office clean and organized and will order office supplies when needed.

· Will along with the Office Manager perform audits of resident files to ensure accuracy.

Education / Experience:

High School diploma or equivalent plus sufficient experience to demonstrate competence in the knowledge and skills to perform the duties of the job effectively and the ability to learn the skills acquired on the job. Must be computer literate with intermediate - expertise in Microsoft software and QuickBooks.

Qualifications:

Excellent written and verbal communication skills and interpersonal skills

Microsoft Software, and basic knowledge of QuickBooks is a plus.

Ability to work independently and discreetly

Physical Demand:

While performing these duties will require employees to sit for long periods of time as well as stand and or squatting. Light lifting of 10-15 pounds.

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our team. Our ideal candidate will possess natural talent and a capacity for commitment, along with an openness to being coached to hone in their skills that will ensure they delight and exceed the expectations of our guests in all areas of Dreamland Villa. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.

Company Description

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our team. Our ideal candidate will possess natural talent and a capacity for commitment, along with an openness to being coached to hone in their skills that will ensure they delight and exceed the expectations of our guests in all areas of Dreamland Villa. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.