Tax Collector 2

Looking to transition your call center expertise into a career with real-world impact? We are seeking a Tax Collection Processing Specialist in the Greater Phoenix area to join a vital state agency dedicated to educating taxpayers and ensuring fiscal compliance. In this hybrid role, you’ll go beyond the headset—combining high-level phone negotiations with occasional field visits and asset management to resolve complex accounts. Apply now! The Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income, Corporate Income, Withholding, and Transaction Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls and field visits to residencies, places of employment, and/or business locations and will educate taxpayers while promoting voluntary taxpayer compliance. . To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. Schedule: Training is an intensive 3 to 6 weeks from 8:30am to 5pm Monday - Friday. Business operating hours are 7:45am to 5:15pm, Monday through Friday.

salary: $19.99 - $20 per hour
shift: First
work hours: 7:30 AM - 5:30 PM
education: High School

Responsibilities

This position includes the following:
Reviewing taxpayer accounts
Verifying, gathering and simultaneously updating key information
Educating taxpayers of online resources and current tax policies
Documenting actions taken into multiple systems
Participating in all team engagement activities
Meeting performance expectations
Contacts taxpayers via phone call to resolve delinquent tax liabilities, as assigned
Schedules field visits to taxpayer’s residencies, places of employment, and/or business locations
Educate taxpayers and promote voluntary compliance by reviewing financial statements,
providing supporting documentation, and offering assistance on how to obtain and maintain tax
compliance
Negotiate payment arrangements
Participate in the seizure and sale of assets and/or inventory to satisfy delinquent tax liabilities
by determining lien property, reviewing and analyzing the value of assets/inventory, securing the
property, preparing and conducting assets for public auction, and physically moving assets to set
up a sale

Skills

• Tax Knowledge
• Processing
• Banking Knowledge
• Finance Experience

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.