Visual Merchant
- Fosters a guest-focused team environment through driving volume and anticipating guest needs
- Achieves excellent guest service by role-modeling company service standards
- Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
- Holds self and associates accountable for achievement of financial results and performance standards
- Manages conflict and coaches by applying company's recommended processes, standards and guidelines
- Empowers and involves associates in decision-making processes
- Receives feedback and fosters dialog around solutions
- Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
- Fosters team commitment through support, relationship building, and recognizing individual contributions
- Leads by managing through change and adversity
- Makes recommendations on hiring, promotions, and terminations of team members based on performance Process
- React to product and presentation based off the needs of the business
- Maintain seasonal window décor weekly
- Controls workflow through successful planning and delegation
- Assess store business using company reporting tools to identify merchant opportunities within product placement, outfitting and stock levels
- Executes task directives within designated time frames
- Conduct weekly window mannequin updates
- Teach standards of product flow, merchandising and product knowledge to the team
- Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
- Communicates effectively with executive team
- Coaches the team on analysis of, business related visual presentation to achieve department sales goals
- Leads forward thinking approach to the guest experience through merchandising, seasonal décor and in-store marketing.
- Leads a creative community to drive sales through an inspirational store environment
- Must be able to lift and carry heavy boxes (up to 30 lbs.)
- Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
- Interprets Home Office visual communication through Store Leader / District Leader partnership
- Partners with the Store Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment
- Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
- Manages placement of new product
- Communicates product performance observations and offers feedback to the Store Leader
- 1 year Merchandising experience
- Bachelor's Degree preferred
- Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.
- #73 in Fortune 100 Best Companies to Work For® 2025
- #4 in Fortune Best Workplaces in Retail™ 2022
- #93 in Best Workplaces for Millennials™ 2025
- #34 in Fortune Best Workplaces for Women™ 2022
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