Service Center General Manager

Service Manager
The salary range for this role is $65,000 to $80,000 annually.* This role is also eligible for incentive pay based on performance.

Overview:

As a Service Manager, you will directly supervise all technical, administrative, and logistical Service Center staff. This role is responsible for all aspects of Service Center operations, including financial, inventory, logistical, and administrative functions. You will set and obtain technical and team goals, ensure ongoing training and development, and enforce compliance with all service and corporate policies and procedures.

Duties and Responsibilities:

• Review P&Ls to ensure proper revenues and expenditures

• Hire and train all technical and non-technical staff

• Ensure compliance with service department policies and procedures

• Set and obtain team goals

• Conduct performance reviews for individual team members

• Manage issue resolution and documentation

• Drive effective and efficient operations while reducing costs

• Coordinate with all departments to ensure cohesive product/shop flows

• Promote safety-first culture while maintaining an organized and clean facility

Position Requirements:

• Strong organizational and interpersonal skills

• Excellent written and verbal communication skills

• Proficiency in Microsoft Excel and Outlook

• Proven history of training and developing strong technical teams

• Experience in KPIs, data tracking, and metric development

• Ability to present comprehensive data to regional and divisional leadership

• Ability to manage multiple tasks simultaneously

• Extensive background in service and logistics

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:

• Paid time off, including vacation days, sick days, and holidays

• Medical, dental and vision insurance

• 401(k) plan with contribution matching

* Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

**Benefits vary based on full-time and part-time employment status.