Case Managers

La Frontera EMPACT-SPC
Phoenix, AZ

Job Description

Job Description

*Sign-on bonus up to $2000 (limited time incentive)*

What you’ll do:

Our community-based team offers services to a specialized population in the Phoenix Metro area. We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community!

The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.

What you’ll provide:

  • Must have a minimum of High school diploma/GED and 4 years of full time Behavioral Health work experience or meet BHT requirements. Bachelor's degree in behavioral health field preferred.
  • Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred.
  • Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred.
  • Adequate computer and typing skills required. Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
  • Must have a valid AZ Driver's License with no major infractions in past 39 months.
  • Must have regular access to reliable transportation.
  • Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.
  • Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

Job specific additional compensation opportunities:

  • Bi-lingual (Spanish) Differential per hour available.
  • Productivity Incentive available if metrics achieved.
Company Description

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

We are committed to working collaboratively with our public and private partners to solve community problems. We have the resources and expertise to address issues of behavioral health, housing, family and children’s services, employment, crisis intervention, and community and cultural education. We work hard to build personal responsibility, stabilize families, and assist individuals in achieving their recovery goals – helping to make our communities safer, stronger and healthier.

Company Description

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. \r\n\r\nWe are committed to working collaboratively with our public and private partners to solve community problems. We have the resources and expertise to address issues of behavioral health, housing, family and children’s services, employment, crisis intervention, and community and cultural education. We work hard to build personal responsibility, stabilize families, and assist individuals in achieving their recovery goals – helping to make our communities safer, stronger and healthier.

Posted 2026-06-24

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