Product Owner

Job Title: Product Owner
Location: Salt Lake City, UT OR Phoenix, AZ (Candidate Preference) Hybrid
Duration: Long Term

• 8+ years of overall experience with at least 4+ years as a Product Owner .
• Strong experience in Banking / Financial Services domain .
• Working knowledge or project exposure to American Express (AmEx)processes, systems, or products.
• Strong understanding of Payments, Credit Cards, Merchant Services, Digital Banking , and transaction flows.
• Expertise in Agile/Scrum methodology and tools such as JIRA, Confluence, Azure DevOps .
• Ability to translate business requirements into functional specs, user stories, and workflows .
• Excellent communication skills with ability to manage stakeholders across business and technical teams.
• Experience working with API-based integrations , digital platforms, and data-driven products.
• Strong analytical mindset with ability to prioritize and make product decisions.

• Prior experience working directly with American Express programs such as card servicing, fraud, rewards, billing, or customer onboarding.
• Exposure to Fraud Prevention, Dispute Management, Chargebacks, Authorization & Settlement workflows.
• Understanding of regulatory and compliance frameworks relevant to banking.
• Experience with Digital Transformation initiatives in BFSI.
• Certification such as CSPO / SAFe PO/PM is a plus.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• MBA or relevant certifications are a plus.