Licensed Insurance Customer Service Representative
Job Description
Job Description
Valley Insurance Professionals is seeking a dedicated Licensed Insurance Customer Service Representative to join our team at our office in Phoenix, Arizona. As a leading insurance agency in the heart of the Valley, we take pride in serving our community with a personal touch and unwavering commitment.
As our newest team member, you will be the face of our agency, providing exceptional customer service to policyholders, addressing inquiries, and ensuring their insurance needs are met with professionalism and care. Your role will be vital in maintaining our reputation for excellence and customer satisfaction. We are a close-knit team that values collaboration, growth, and a positive work environment. You will have a positive attitude, great problem-solving skills and communication skills, and be a great listener.
If you are passionate about building relationships, providing top-tier service, and working in a supportive team environment, Valley Insurance Professionals invites you to apply and grow with us!
BenefitsHourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Ongoing Training Seminars
Equipment Provided
Hands on Training
Holidays Off
ResponsibilitiesAssist customers with their insurance inquiries, policy changes, and claims processing.
Maintain accurate records of client interactions and policy details.
Proactively reach out to clients nearing policy renewal to ensure timely updates and reviews.
Address and resolve customer issues in a professional and efficient manner.
Ability to recognize cross-sell/upsell opportunities.
RequirementsAn Active Arizona Property & Casualty License is required.
Previous experience with Allstate systems.
Must be able to work 8:30 AM to 5:30 PM local time.
Our core values are having a positive attitude, being a team player, being enthusiastic, and taking pride in a value-based insurance company.
Insurance Customer Service Experience: 1 year of prior insurance experience in customer service.
Interpersonal Skills: Strong interpersonal abilities to interact effectively with clients and team members.
Organizational Skills: Ability to manage multiple tasks while paying attention to detail.
Tech Proficiency: Comfortable using computer systems and databases proficiently.
Positive Attitude: A positive and inviting demeanor to create a welcoming environment for clients and colleagues.
Recommended Jobs
Vehicle Quality Engineer
Waymo is an autonomous driving technology company with the mission to be the most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waym…
Travel Registered Nurse Medical/Surgical and Tele
Job Description Job Description Travel to beautiful Tucson Arizona for 13 weeks! Pay is competitive up to 1900.00 weekly The MS/Telemetry Registered Nurse holds shift accountability for prov…
Team Member (Del Taco)
Job Description Job Description Key Responsibilities: 1. Staff Supervision & Development: Assist in the hiring, training, and onboarding of new employees. Supervise and manage staff to ens…
Executive Assistant
Company: Medivant Healthcare – Pharmaceutical Manufacturing Job Title: Executive Assistant Location: Mainly in Deer Valley but sometime to be in Chandler as well when needed Salary Range: $75…
ACNP Hospitalist/Nocturnist Wanted: Elevate your Career Under the Stars
Banner Health, a Top 5 Large Health System and one of the country's premier non-profit health care networks is seeking an Acute Care Nurse Practitioner to join a team of Hospitalists with Banner G…
Cook - The Grand Cafe
Job Description Job Description Northwest Coffee at The Grand Cafe is looking for cooks! We are a locally owned and operated coffee shop in Surprise taking a ton of pride in what we do! We contin…
Data Scientist
Our client, a world leader in diagnostics and life sciences, is looking for a "Data Scientist ” based out of Tucson, AZ . Job Duration: Long Term Contract (Possibility Of Further Ex…
Risk Management - Risk Reporting Analyst
Join JPMorgan Chase's Risk Management and Compliance team, where your expertise will be crucial in maintaining our strength and resilience. You'll anticipate emerging risks and use your judgment to ad…
Writer/Journalist Internship
From CNN to The Huffington Post, the world is talking about the innovative movement that is downsizing global poverty. The Borgen Project believes that leaders of the most powerful nations on earth sh…
Concession Stand Worker - Aventura Catering Phoenix Convention Center
Job Description The Concession Stand Worker is responsible for preparing and/or building food items while providing a memorable guest service experience. Adheres to established food safety, food h…