Navigator

Job Details

Description

Position Summary

Under general administrative direction, the Gastroenterology (GI) Nurse Navigator coordinates and manages treatment plans for patients with gastrointestinal conditions. This role provides a significant level of patient education related to illness management and treatment, facilitates communication among multidisciplinary teams, ensures continuity of care, and optimizes patient outcomes.

The GI Nurse Navigator supports patient care coordination, assists with clinical follow-up, orders necessary labs and tests, and addresses barriers to effective care delivery.

Essential Duties and Responsibilities

• Serve as a liaison between patients, GI providers, and healthcare teams to ensure seamless coordination of care.
• Address barriers to care, including scheduling challenges, insurance concerns, and patient education needs.
• Educate patients on gastrointestinal conditions, treatment plans, medication adherence, dietary considerations, and follow-up care.
• Follow up on diagnostic tests and communicate results and next steps to patients.
• Provide clinical support, counseling, and education; escalate urgent clinical situations to providers as needed.
• Collaborate with the GI team to develop and implement care plans focused on improving patient outcomes.
• Ensure thorough documentation of patient encounters, laboratory results, and treatment plans in the electronic medical record (EMR).
• Work with the multidisciplinary team to reduce readmissions and address chronic disease management and social or environmental factors impacting patient care.
• Assist GI providers in addressing any gaps in care by coordinating follow-ups, procedures, and referrals.
• 5% of responsibilities will involve direct clinical duties, including ordering labs, reviewing patient records, and supporting procedures as needed.

Minimum Qualifications

Education:

• Bachelor’s degree in Nursing (BSN) required.
• Current D.C. licensure as a Registered Nurse (or evidence of application for licensure in D.C.).

Experience:

• Minimum of 2 years of clinical nursing experience, preferably in gastroenterology, internal medicine, or patient education settings.

Physical Requirements:

• Ability to walk, stand, and reach above shoulder level frequently in a clinical setting.
• Must be able to occasionally lift or carry, and frequently push or pull up to 100 lbs.
• Regular exposure to healthcare environments requiring personal protective equipment.
• Manual dexterity to operate computers, calculators, copiers, and other standard office equipment.

About GW Medical Faculty Associates (GW MFA)

GW MFA physicians provide comprehensive patient care across 52 medical and surgical specialties. As faculty of the George Washington University School of Medicine and Health Sciences, MFA providers are integral to medical education, research, and clinical excellence.

In addition to its alliance with The George Washington University and GW Hospital, the MFA maintains active referral relationships with 12 regional hospitals and operates community-based practices throughout DC, Maryland, and Virginia.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
GW MFA is committed to diversity, equity, and inclusion. For more information about your rights, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.