Senior Field Applications Engineer

Job Description

Job Description

Company Description

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental health and safety.

Responsible for deployment of intelligent sensors, fault detection software, and new application development for US Field Applications Engineering group. The ideal candidate will be located in the Phoenix, AZ area but will work remotely and travel to customer sites. The successful candidate will work with INFICON's sales team to develop new opportunities and support projects at assigned accounts.

• Deploy and Support sensor integration and FabGuard Software Platform on broad array of semiconductor process equipment.

• Create recipes and data analysis of tool based sensors (data), INFICON sensors and the customer’s sensors for the purposes of Fault Detection and Classification (FDC) using FabGuard

• Provide technical assistance within areas of specialty for customers.

• Provide written and oral feedback to the customer on applications work including process troubleshooting, recipe development, and installation procedures.

• Identify unexplored process areas where INFICON sensors and software can add value to the customer.

• Provide written and oral feedback to onsite account Manager on weekly activities, customer requests, needs and requirements.

• Provide onsite training on INFICON products including FabGuard FDC software, INFICON hardware usage and basic troubleshooting.

• Provide installation support of INFICON equipment as needed, which includes sensors, FabGuard software and He Leak Detectors.

• Bachelor of Science degree in (Engineering, Physics, Chemistry or related sciences) with 2-5+ years’ work experience preferably in Semiconductors

• Solid understanding of Semiconductor Processes and OEM tools including Lithography, PVD and CVD. Broad understanding of ALD, Etch and CMP is desirable.

• Excellent verbal and written communication skills for both external and internal customer relationships.

• Ability to adapt to various field situations and to foster strong relationships with internal and external customers.

• Requires strong Analytical Skills and Critical Thinking to Solve Complex Problems

• Ability to travel (approximately 20-25%), both domestically and internationally.

The expected salary range for this position is between $70,000 and $110,000 per year. In addition, INFICON employees are eligible for a profit-sharing bonus with a target of 10%. This role is also eligible for a Sales Incentive Plan with a target incentive of 10%+. The actual compensation will be determined based on experience, location, and other factors permitted by law

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON’s forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!

INFICON is committed to ensuring that our online application process provides an equal opportunity to all job seekers that apply without regard to race, religion, ethnicity, national origin, citizenship, gender, age, protected veteran status, disability status, genetic information, sexual orientation, or any other protected characteristic. A notice describing Federal equal employment opportunity laws is available here to reaffirm this commitment. Any contact that would like to request a reasonable accommodation to participate in the application process should contact [email protected].

INFICON, Inc. strictly complies with all aspects of the Export Administration Regulations ('EAR'), including those sections dealing with deemed exports to foreign nationals.