Quality Assurance Technician (Mon-Fri / 8am-4:30pm)

Job Description

Job Description

Company Overview:

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Mission:

Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.

Position Type: Full-Time
Shift : Monday through Friday; 8am - 4:30pm
Location: Gilbert, AZ
Pay Rate: $24.00 – $27.00 per hour

The Quality Assurance Technician ensures site-specific compliance in accordance with Strive Pharmacy's Standard Operating Procedures (SOPs) and specifications. This role involves the quality review of documentation, label control, product inspections, and assisting with product release activities.

Key Responsibilities

• Product & Process Inspection: Perform product inspections for defects, leaks, and particulates. Assist in media fill process validations, including the inspection of filled units.
• Environmental Monitoring: Conduct environmental monitoring of personnel (as needed) and maintain accurate documentation.
• Documentation Review: Review compounding activities, including cleaning records, line clearance forms, inventory sheets, temperature logs, and Building Management System (BMS) alarms. Ensure all documentation is complete.
• Material & Label Control: Verify that raw materials meet specifications, account for labeling, and assist with raw material release and movement.
• Quality Events & Investigations: Document instances of non-compliance. Under the direction of a supervisor, initiate quality events for deviation and non-compliant investigations, including routing samples to the appropriate lab for particulate or microbial analysis.
• Records & Maintenance: Maintain organized quality records (e.g., equipment calibration, maintenance files, training logs, cleanroom certifications, and Certificates of Analysis).
• Audit & Team Support: Support internal and external audits and actively participate in Quality Manager staff meetings.

Required Qualifications

• Education : Minimum of a High School Diploma or GED with relevant work experience.
• Experience : Minimum of 2 years of experience in a quality or manufacturing department within a highly regulated industry (Pharmaceutical, Medical Device, or Allied Health Science preferred).
• SOP Proficiency : Proven experience reading, understanding, following, and reporting on Standard Operating Procedures.

Preferred Qualifications

• Education: Associate's degree or higher in a technical or scientific discipline (Biology, Microbiology, Chemistry, or Pharmacy).
• Technical Knowledge: Experience in aseptic operations and familiarity with Pharmaceutical Quality Assurance practices.
• Soft Skills: Strong organizational skills, sharp attention to detail, and the ability to effectively troubleshoot issues.

Work Environment

• This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.
• Comfortable working in a cleanroom environment, which includes wearing protective cleanroom attire, working in restricted or small areas, tolerating controlled temperatures, and enduring moderate to loud noise levels.
• Frequently required to sit, stand, walk, talk, listen, and use hands to handle or feel objects.
• Must be able to occasionally lift and/or move up to 45 pounds.

Hourly Pay Rate

$24—$27 USD

Join Us in Making an Impact:

At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.

Benefits/ Perks:

Strive Pharmacy offers a comprehensive benefits package, including:

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
• Paid time off
• Sick time
• FSA and HSA options
• Parental leave
• 401(k) with employer matching
• Life insurance
• Vision and dental insurance
• Veterinary insurance

Culture:

Culture isn't an afterthought at Strive. It's something we actively build. At our Gilbert, Arizona location, that looks like Food Truck Fridays and Casual Fridays. Company-wide, we also celebrate throughout the year with holiday potlucks and seasonal gatherings. We're committed to supporting the personal and professional growth of every employee, inside and outside the workplace.

EEO:

Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.