Lead Direct Service Provider - Sierra Vista

Job Description

Job Description

Description:

Join the MIKID team and make a real impact for children and families! Be part of something meaningful—help us rebuild communities, one family at a time and advocate for those who need it. MIKID is Arizona's largest family support nonprofit, and we're on the lookout for dynamic individuals to join our team.

At MIKID, we offer more than just a job – we offer a chance to be the change. Enjoy job flexibility, life-work fulfillment, and unparalleled support. Our robust benefits and rewards include:

• 14 paid holidays, including your birthday!
• Matching 401K retirement plan
• Health, dental, vision, and life insurance
• Employee assistance program
• Generous Paid Time Off & Sick Time
• Opportunities for advancement
• On-the-job training
• Employee referral program

Are you ready to be the change and advocate for those who need it most? To embark on this meaningful journey, all you need is passion and dedication. Check out our inspiring stories of hope: -of-hope/ We do require our team to obtain or currently possess an Arizona State Level One Fingerprint Clearance Card, 5 Year Certified Clean MVD Report, and TB screen. Reimbursable by MIKID or we have resources for you to obtain them. Ready to embark on a career that matters? Apply today and grow with us! #MIKID #MakeADifference

Position Summary:

The Lead Direct Service Provider provides peer to peer direct service support to members enrolled in the Behavioral Health system. It is a key role for fulfilling The Arizona 12 Guiding Principles in the Children’s System of Care.

Essential Duties/Responsibilities:

· Relay information between the member and staff, ensuring clear and accurate communication.

· Responsible for working with ages 0-25 which includes the Transitional Age Youth population (TAY).

· Report member feedback and any relevant issues directly to the onsite manager.

· Assist in coordinating meetings, appointments, or respite services.

· Complete administrative duties as directed by the site manager - Act as the point of contact for the team, addressing queries, resolving issues, and ensuring adherence to company policies and procedures when Manager is off site.

· Assist parents/caregivers in navigating systems and meeting the treatment goals for their enrolled members.

· Deliver interventions and activities that meet the needs of the child and build on their strengths in order to achieve positive outcomes.

· Collaborate with other individuals involved in providing support and care to families enrolled in services.

· Empower members by providing information, support, education, training, and connection with community resources.

· Empower parents/caregivers to advocate the treatment services for the enrolled member/their family.

· Provide clinical intervention to assist parent/caregiver in reaching the goals per the Individual Service Plan of members.

· Attends/facilitates Child Family/Adult Recovery Team Meetings for members assigned for Coordination of Care and maintain continued education with caregivers, case managers and other entities as part of the treatment team.

· Complete and maintain member documentation in accordance with regulations and MIKID best practices. Facilitate peer-to-peer support groups and/or provide skills support.

Supervisory Responsibilities:

Yes, The LDSP assists with additional administrative duties in support of their direct supervisor and peers.

Candidates must have a high school diploma or GED and either two years of experience in the Behavioral Health field or a relevant bachelor's degree. Strong verbal and written communication skills, organizational ability, and proficiency in Microsoft Office are necessary. Candidates should also demonstrate empathy, collaborative skills, and knowledge of local behavioral health systems. A valid driver’s license, reliable transportation, and required insurance coverage are essential. CPR/First Aid certification and a current or eligible fingerprint clearance card are also required.

This position involves both desk work and physical activity, including lifting up to 50 pounds and working in varied indoor and outdoor conditions. Employees may need to travel between locations, climb stairs, and operate office equipment. The role demands frequent interaction with internal and external stakeholders. The organization is an Equal Opportunity Employer and encourages diversity in its workforce.