Administrative Director, Technical Operations - Gen Lab, Specialty (Phoenix)
Phoenix, Arizona Department Name:
General Lab-Days-Ref Lab Work Shift:
Day Job Category:
Lab Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY
This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel. CORE FUNCTIONS 1. Develops work goals and objectives for the assigned departments in accordance and alignment with company goals. Provides leadership, feedback, and motivation for staff achievement of departments' goals. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. 2. Prepares, with input from staff, financial goals and standards for operations performance set by the company to support quality and customer service expectations. Develops related actions plans consistent with company's strategy, goals and budget. 3. Responsible for ensuring quality standards and customer service expectations are met within all technical and operational areas of responsibility. Performs timely and accurate management analyses, as well as development and reporting of key indicators, in all departments. 4. Fosters a positive work environment through effective performance management, support of creative and innovative solutions to work situations, change management and promotion of teamwork utilizing Six Sigma/Lean processes. Works collaboratively with medical directors, pathologists and business partners. 5. Participates and may lead or facilitate task forces or councils to plan, implement and coordinate programs and/or activities for the the organization and participates as required in system laboratory planning activities. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. TYPE OF SUPERVISORY RESPONSIBILITIES Responsible for all staff within the laboratory operations. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. LSA/SQL Leadership will strive to uphold the mission, vision, values and ethical behaviors of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner. SCOPE AND COMPLEXITY Administrative responsibility of providing quality, timely, reliable and consistent services. Customers are both internal and external within the System. Internal customers include laboratory staff, management staff of other departments, medical directors and pathologists. External customers are physicians' offices, vendors, regulatory agencies, educational facilities other company facilities and non-company medical facilities. Has the freedom to determine how best to accomplish functions within established technical and business procedures. Gives guidance in situations where procedures do not exist or are unclear. MINIMUM QUALIFICATIONS
- Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision.
- Must qualify as a General or Technical Supervisor as defined under CLIA '88.
- A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills.
- Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements.
- Additional related education and/or experience preferred.
Recommended Jobs
Class A Flatbed Driver Job
Class A Flatbed Driver Job Consolidated Resources is a family owned, full-service industrial recycling company in Glendale serving the Greater Phoenix area and Northern Arizona since 1990. Consolidat…
Land Development - Engineering Associate
About Us Larson Design Group (LDG) is an award-winning, employee-owned Architecture, Engineering, and Consulting Firm. Guided by our core values, we’re expanding our team, opening new offices, and…
Box Truck Driver
PRO EM is looking to fill FULL-TIME positions for Non-CDL Boxtruck DRIVERS . Responsibilities: Performing simple vehicle maintenance. Keeping supervisor informed of any vehicle problems. …
Security (Restaurant/Nightclub)
About Riot Hospitality Group Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landsca…
eCourt Services Specialist V (Job 2924)
JOB TITLE: eCourt Services Specialist V JOB #: 2924 DIVISION: Court Services HIRING SALARY: $60,621.00 annualized CLOSING DATE: All positions are open until filled. EMPLOYEE REFERRAL PROGRA…
Arizona: Physician Assistant
**Join Our Team as a PRN-1099 NP/PA for Concierge Aesthetics! No prior aesthetic experience required. ** Why Join the Clique Community? Best-in-Class Clinical Training: Receive industry-leading…
Maintenance Mechanic
Position Overview We are currently hiring experienced, full-time, hourly shop and field mechanics. These positions diagnose, adjust, repair, fabricate, and overhaul mobile mechanical, hydraulic, a…
MAINTENANCE HOURLY
Description Position at JBS USA About JBS JBS began in 1953 as a small, family-owned company in Brazil. We have continued to steadily grow and are now the largest animal protein processor in the …
A530-Senior Project Manager 5598
Position is hybrid in Phoenix, AZ - primarily remote but will come into the office periodically. Looking for candidates who have experience with ERP systems and CRM. Managers will be …
Assistant Project Manager - Data Centers, Mission Critical
STV is seeking an Assistant Project Manager - Data Centers, Mission Critical for their Construction Management group in Phoenix, AZ. We are seeking an Assistant Project Manager with a strong his…