Ambassador (Front Desk & Customer Service)

Job Description

Job Description

Description:

Ambassador (Part-Time)

J Club at Jasper | Prescott Valley, AZ

$18.50/hour

Hiring range based on experience, skills, and qualifications.

Collaboration. Authenticity. Connection. Balance.

At Cohere, we believe community is the most valuable amenity.

We do more than manage communities—we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.

We're looking for an Ambassador to join our team at J Club at Jasper, a vibrant community hub serving the residents of Jasper in Prescott Valley. In this role, you'll help create exceptional experiences for residents and guests by providing outstanding customer service, supporting community events and programs, and helping maintain a welcoming environment throughout the club and amenity spaces.

This is an opportunity to be at the heart of community life, building meaningful connections while helping residents make the most of everything Jasper has to offer.

If you're someone who enjoys working with people, takes pride in delivering great service, and thrives in a dynamic, community-focused environment, we'd love to meet you.

Why People Choose Cohere

The best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we foster a collaborative culture where team members have the opportunity to build meaningful relationships, make a visible impact, and contribute to thriving communities.

Highlights Include

• Part-time schedule
• Opportunity to build meaningful relationships with residents and stakeholders
• Engaging, community-focused work environment
• Professional development and growth opportunities
• Collaborative team culture built on connection and purpose
• The opportunity to make a visible impact in the community you serve

What You'll Do

• Welcome residents, guests, and visitors with a friendly, professional approach
• Answer questions and provide information about amenities, programs, events, and community resources
• Assist residents with registrations, reservations, and general requests
• Conduct amenity and facility tours for prospective residents and guests

• Promote upcoming programs, clubs, classes, and community events
• Assist with the setup, execution, and support of events and activities
• Help create engaging experiences that encourage resident participation and connection

• Monitor amenity spaces, including indoor and outdoor facilities
• Professionally communicate facility guidelines and community policies
• Address resident concerns and help resolve issues with a positive, solution-oriented approach
• Submit work orders and follow up on facility-related needs as appropriate

• Assist with calendars, bulletin boards, community communications, and data entry
• Support amenity reservations and private event coordination
• Help maintain clean, organized, and welcoming community spaces throughout the day

What We're Looking For

• Experience in customer service, hospitality, recreation, retail, sales, or a related field
• Strong communication and interpersonal skills
• Ability to build positive relationships with residents, guests, and team members
• Comfortable addressing questions, concerns, and policy-related conversations professionally
• Organized, dependable, and able to manage multiple priorities
• A positive, team-oriented attitude and genuine passion for serving others
• Basic proficiency with Microsoft Office and other technology systems

Additional Requirements

• Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays
• Ability to stand and walk for extended periods throughout a shift
• Ability to lift up to 30 pounds as needed
• Comfortable working both indoors and outdoors in varying weather conditions

Equal Opportunity Employer

Cohere is an Equal Opportunity Employer committed to creating an inclusive workplace where all team members are valued and respected.