Operations Manager (80% Travel Required)

Carvana
Phoenix, AZ

Job Description

Job Description

Position Overview:

The Operations Manager role will serve as a critical operations leader within the Reconditioning Special Operations team and be a main resource when on-the-ground at Inspection Centers, supporting ADESA Megasite Integrations.

What you'll be doing:

  • Ensure successful execution of site integration strategy by effectively managing RSO Teams and Carvana and Adesa associates through the setup and training of each department (operating system, proper tools, training resources, equipment, etc).
  • Ensure local site teams have all of the necessary tools and training to successfully launch production and implement new processes/procedures in new and existing IC facilities.
  • Project manage all key aspects of RSO Team initiatives while on site.
  • Act as a main point-of-contact and resource for all RSO Team members on assignment.
  • Lead or support continuous improvement projects as needed.
  • When not traveling, able to support a site's operations by overseeing multiple reconditioning lines; identifying bottlenecks that affect site throughput and efficiency; conducting root cause analysis, action plans and site execution; and conducting site performance reviews with Senior Reconditioning leadership. Able to fully manage a facility in achievement of targets in production, cost and quality.
  • Other duties as assigned.

What the job requires:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

  • Ability to travel 80% of the time.
  • Demonstrated strength across Reconditioning competencies, particularly Communication, Teamwork, and Reasoning. Ability to multitask and prioritize effectively.
  • Ability to maintain high volume and high-quality content in a fast-paced environment.
  • Experience leading a team of over 50 associates and a track record of developing employees.
  • Proven ability to solve urgent operational challenges through root cause analysis.
  • Excellent communication skills.
  • 8+ years of management experience either in an automotive or lean manufacturing environment.
  • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
  • Must be open to relocation, ideally nationwide but at minimum regionally (Northeast, Southeast, Midwest, West Coast).
  • Must be able to read, write, speak and understand English.
  • Must be at least 18 years of age.
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
  • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
  • Ability to work variable schedule(s) as necessary.
  • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
  • Must be able to walk up to three miles each day.

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

  • Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Posted 2026-06-05

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