Collections Specialist (Customer Solutions Professional)
Job Description
Job Description
About the Role:
Join Real Time Resolutions as a Customer Solutions Representative and help consumers find realistic ways to resolve debt. In this role, you’ll negotiate payment plans, review financial records, and support customers through solution-focused conversations.
Responsibilities:
- Contact consumers regarding past-due accounts
- Negotiate and establish payment arrangements
- Review credit reports, loan history, and financial data
- Maintain accurate documentation of interactions
- Stay compliant with state and federal regulations
What We Offer:
- Competitive hourly pay + monthly incentives
- Full benefits (medical, dental, vision, disability)
- Hybrid work flexibility
- Paid training & ongoing development
- Supportive, team-oriented environment
What We’re Looking For:
- Bachelor’s degree or equivalent related work experience
- Strong negotiation and communication skills
- Goal-oriented and self-motivated
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Professional, articulate, and detail-focused
Founded in 2000, Real Time Resolutions, Inc. is a woman-owned business dedicated to helping customers resolve their outstanding financial obligations. Real Time Resolutions is a full-service loan servicing and recovery company specializing in mortgage, auto, student, credit card, and other consumer loans. It is our vision to help our customers with their financial obligations in all stages of their loan cycle. Whether your loan is up to date, or falling behind, we offer convenient payment solutions.
Company Description
Founded in 2000, Real Time Resolutions, Inc. is a woman-owned business dedicated to helping customers resolve their outstanding financial obligations. Real Time Resolutions is a full-service loan servicing and recovery company specializing in mortgage, auto, student, credit card, and other consumer loans. It is our vision to help our customers with their financial obligations in all stages of their loan cycle. Whether your loan is up to date, or falling behind, we offer convenient payment solutions.
Recommended Jobs
Physician - Family Medicine- Kelsey-Seybold Clinic- North Channel
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ loca…
Lead Teacher- Infant- Early Head Start-Phoenix
Summary At Tutor Time, we make this promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support c…
Installer / Technician / Laborer
Job Description Job Description Desert Shade Structures is a growing company that sells and installs pergolas /shade structures valley wide, for both residential and commercial clients, specializ…
Accounts Receivable Credit Specialist
Job Summary: The AR Credit Specialist position is responsible for working with customers to accelerate the speed that they pay NEFCO by collecting aged receivables and for applying a consistent cre…
Food & Beverage Cashier
Food & Beverage Cashier 13358 DDC - Glendale, AZ Job Description: Position Summary Under direct supervision of the Food & Beverage Supervisor, maintains highly efficient and courteous food …
Office Manager
Job Description Job Description Job Requirements Able to work in our office in Tempe Able to work Full-Time (40hrs) from 8:00am-5:00pm Able to quickly learn multiple software tools - ‘te…
Guest Services Supervisor
Job Title: Remote Guest Services Supervisor Hourly Pay: $19 - $25/hour Summary: We are looking for a motivated Guest Services Supervisor to lead our front-line team, ensuring…
School Occupational Therapist
Now Hiring: School Occupational Therapist | Tempe, AZ | 2025–2026 School Year Hello OTs! Your next school-based opportunity awaits in the Tempe, AZ area! Ampersand Therapy, a woman and therapist…
Service Technician
Service Technician – Recreational Vehicles Are you a skilled RV Technician looking to work for an honest company that believes "Our People Make Thae Difference"? We are a 61 year old Mesa, AZ mult…
Travel Speech Language Pathologist
Seeking a dedicated Travel Speech Language Pathologist in Avondale, AZ, earning $10,576/month. Responsibilities include conducting assessments, developing and implementing treatment plans, and prov…