HR Business Partner

Job Description

Job Description

Overview

For over 40 years, Canyon Ranch has been a trailblazer in integrative wellness and hospitality. With iconic properties in Tucson and Lenox, and a new destination opening in Austin in 2026, we create life-changing experiences for guests through world-class service, innovative wellness programming, and extraordinary hospitality.

Canyon Ranch guests experience lasting transformation through curated pathways that answer their wellness intentions. We deliver personal guidance from world-class experts in health & performance, food & nutrition, spa & beauty, fitness & movement, and mind & spirit that inspire proven, lasting impact on Canyon Ranch members as they pursue their wellness path.

We are proud of our ability to help transform lives. It motivates us. It energizes us. It fulfills us.

Are you ready to join our cause?

Responsibilities

What you'll do as a Canyon Ranch colleague

The HR Business Partner will provide strategic planning and tactical guidance to managers and team members, including coaching, counseling, employee relations, performance management, team member development and retention. You will work closely with business leaders in the following areas: (a) talent acquisition; (b) colleague engagement and development, (c) policy compliance; (d) investigations and workplace concerns; (e) strategic workforce planning and succession planning and serve as a straegic thought partner to business leaders. The principal outcomes of this role are to grow the organization by identifying, recruiting, developing, and retaining talent. The role works collaboratively with HR team and additional business colleagues.

Responsibilities include:

• Talent Acquisition: Actively participates in the talent acquisition and onboarding process of new candidates. Manages the acquisition process; posting the position, interviewing and preparing multiple referrals for each open job. Works closely with the business leaders and property HR team to ensure the handoff of qualified pre-screened candidates is completed accurately and in a timely manner. Guides managers through the established process of requesting additional staff when appropriate.
• Employee Relations: Assist field management in resolving varied and potentially complex employee relations matters. Conduct timely, accurate investigations as needed. Audit the execution of company human resource management policies and directives, and compliance with federal, state and local employment and wage and hour statutes. Provide related legal, safety and compliance training as needed. Collaborate with our company legal representatives and the Director of Human Resources to respond to all agency (EEOC, DOL, etc.) and attorney inquiries as directed.
• Talent and Performance Management : Assist with the tracking, succession planning and measurement of key field talent management and retention initiatives. Consult with line leaders on all performance assessment, performance improvement, and general training and development initiatives. This includes facilitating individual and group workshops to train and retain high-potential leadership. Manage and support the talent pipeline through workforce and career planning.
• Diversity and Inclusion : Consult with leaders to identify and recruit local, diverse talent. Promote the business value of diversity and inclusion at all levels of responsibility. Provide individual and group training to develop and enhance respectful working environments at all business locations.

Qualifications

What you'll need to be successful

• Prior knowledge of position with 3-5 years of experience in same or related field.
• Ability to develop & maintain strong working relationships with all levels of the organization.
• Recruiting experience with exempt and non-exempt roles in hospitality a plus
• Education: Minimum of Bachelors degree or equivalent work experience
• Technical: Skilled in Microsoft Office applications including Sharepoint, Teams and Outlook. ATS experience with ICIMS a plus.
• Valid drivers license with acceptable driving history

What you'll receive as a Canyon Ranch colleague

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 total Days of personal time off (vacation, sick and holiday time)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave

WORK LOCATION: This position will be onsite based in Tucson, AZ working at our Canyon Ranch resort

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