Revenue Cycle Manager

Revenue Cycle Manager (RCM)
Rocky Mountain Laboratories – Tempe, AZ

About Us
Rocky Mountain Laboratories is a leading clinical and molecular diagnostics laboratory providing comprehensive testing and billing services to healthcare providers nationwide. We are dedicated to delivering accurate and timely diagnostic results through cutting-edge technology, automation, and a patient-focused approach.

Position
The Revenue Cycle Manager (RCM) oversees all aspects of the laboratory revenue cycle, billing, and reimbursement operations, including direct supervision of an offshore medical billing team in the Philippines.
This position ensures accurate claims submission, coding compliance, denials management, and payer follow-up for molecular diagnostics, toxicology, and other clinical laboratory services.

The ideal candidate is a Certified Professional Coder (CPC) with hands-on laboratory billing experience and proven success leading large billing teams. This is a hybrid role , requiring one day per week onsite in our Tempe, AZ office.

Responsibilities

• Manage the full end-to-end laboratory revenue cycle, including charge capture, claim submission, payment posting, and A/R follow-up
• Supervise and develop a billing team of approximately 40, including offshore medical billing specialists
• Ensure accurate CPT (80000 series) and ICD-10 coding for all laboratory procedures in compliance with payer, Medicare, and Medicaid requirements
• Oversee claim edits, denials, appeals, and reimbursement optimization
• Establish and maintain SOPs, KPIs, and billing workflows to improve accuracy and compliance
• Collaborate with laboratory operations, finance, and IT to resolve billing or system issues
• Prepare RCM performance reports and identify revenue leakage, denial trends, and process improvements
• Stay current on payer policy changes, CLIA regulations, and healthcare billing compliance
• Serve as the escalation point for complex billing or client issues
• Perform other related duties as assigned

Qualifications

• 3+ years of direct experience in clinical or molecular laboratory billing
• 3+ years of leadership experience managing 15 or more billing staff
• Strong understanding of revenue cycle management, CPT/ICD-10 coding, and payer compliance
• Experience managing offshore, remote, or hybrid billing teams
• Excellent analytical, communication, and problem-solving skills
• Proficiency in medical billing and EHR systems (AdvancedMD, LIS, or similar)
• Ability to analyze data and drive process improvement
• Comfortable working in a fast-paced, compliance-driven laboratory environment

Education

• Certified Professional Coder (CPC) – Required
• Associate’s or Bachelor’s degree in Business, Healthcare Administration, or related field preferred

Schedule

• Monday – Friday, 9:00 AM – 5:00 PM MST
• Hybrid – In office 1x per week

Job Type: Full-time, W2
Salary: $90,000 – $130,000 annually, depending on experience (final offer determined by the hiring manager)
Relocation assistance: Available on a case-by-case basis

Benefits for Full-Time W2 Employees
Benefits begin 60 days after the first full month of employment.

• Health, Dental, and Vision Insurance
• Paid Time Off (21 days annually for employees working 40+ hours per week)
• 7 Paid Holidays
• 401(k)
• Health Savings Account (HSA)
• Short-Term & Long-Term Disability
• Voluntary Life Insurance & AD&D

Ability to Commute/Relocate
Tempe, AZ: Reliably commute or plan to relocate before starting work (Required)

Ideal Start Date
As soon as the right candidate is identified

Application Deadline
Applications are reviewed on a rolling basis, and the position may be filled before any stated deadline.

If you meet the above qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

At Rocky Mountain Laboratories, we prioritize the care and well-being of our team members.

Equal Opportunity Employer Statement
Rocky Mountain Laboratories is an Equal Opportunity Employer committed to diversity in its workforce. We comply with all applicable federal and state laws and prohibit discrimination based on race, ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, veteran status, disability, or genetic information. We also comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Pre-Employment Notice & E-Verify
Rocky Mountain Laboratories participates in E-Verify.
Employment is contingent upon successful completion of a background check and other pre-employment screenings, as required.
Employment with Rocky Mountain Laboratories is at-will. This means either the Team Member or the company may end the employment relationship at any time, with or without cause or notice, in accordance with applicable laws. Nothing in this posting or in future communications alters that relationship.

Staffing Agencies
While we appreciate interest from staffing agencies, Rocky Mountain Laboratories does not currently partner with external agencies. Resumes submitted unsolicited will not be considered, and no fees will be paid.

Please only reference our official pages for current openings:

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