Growth and Strategy Specialist
Key Responsibilities
Operations & Process Improvement - Audit and optimize workflows across client onboarding, service delivery, and internal operations; develop and document SOPs to support scalability; implement automation using AI tools (e.g., ChatGPT, Zapier, Make); and improve hiring, onboarding, and team management processes.
Growth & Revenue - Plan and execute marketing campaigns across email, social media, and outreach; manage and update the company website (content, SEO, performance); handle inbound leads and conduct sales calls through closing; identify upsell opportunities to expand client services; and explore new services, partnerships, and market opportunities.
Strategy & Business Support - Support business planning, expansion, and profitability initiatives; Provide data-driven insights on pricing, operations, and resource allocation; Act as a strategic partner to the Owner on key decisions
Essential Skills
Experience supporting or scaling a small business
Strong background in operations + marketing
Comfortable using AI tools to solve real business problems
Confident communicator (written + verbal)
Highly organized and able to manage multiple priorities
Preferred:Background in bookkeeping, accounting, or financial services
Experience with tools like QuickBooks, Monday.com , Google Workspace, or DocuSign
Experience in SOP development, process design, or operational consulting
Please note: This job post does not guarantee immediate client onboarding. Once you successfully complete the full recruitment process, your profile will be added to our talent pool for future client placements that match your qualifications and experience.
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